Privacy Policy

Last Updated: 11 October 2026

1. Introduction

Welcome to Steam Sauna UAE, the website of S S F Technical Service LLC (“we,” “our,” or “us”).

We respect your privacy and are committed to protecting the personal information you share with us through https://steamsaunauae.com/.

This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices available to you when you visit our website or contact us about our services.

2. Information We Collect

We may collect the following types of information:

Personal Information

When you submit an inquiry or contact us, we may collect:

Full name
Phone number or WhatsApp number
Email address
Project location
Service you are interested in
Project requirements or other information you include in your message

Technical Information

When you visit our website, certain technical information may be collected by our hosting provider or website tools, where applicable. This may include your IP address, browser type, device information, pages visited, and information about how you interact with the website.

Cookies and Similar Technologies

Our website or third-party services may use cookies or similar technologies to support website functionality, remember preferences, improve performance, or measure website traffic. The cookies used will depend on the tools and services enabled on our website.

You can manage cookies through your browser settings and, where provided, our website’s cookie preferences.

3. How We Use Your Information

We may use the information collected to:

Respond to inquiries and consultation requests.
Provide information about our sauna, steam room, Jacuzzi, Hammam, cold plunge, flooring, and wellness equipment services.
Understand your project requirements and prepare relevant quotations or proposals.
Communicate with you by phone, email, or WhatsApp regarding your inquiry.
Operate, maintain, secure, and improve our website.
Analyze website performance where analytics tools are used.
Meet applicable legal, regulatory, and record-keeping requirements.

We will not use your contact information for unrelated marketing communications without an appropriate legal basis or consent where required.

4. Legal Basis for Processing

Where applicable, we process personal information on a valid legal basis, such as your consent, taking steps at your request before entering into a contract, fulfilling contractual obligations, complying with legal requirements, or another lawful basis permitted by applicable law.

Where processing relies on consent, you may withdraw that consent, subject to applicable legal requirements.

5. Sharing Your Information

We do not sell your personal information.

We may share relevant information with trusted service providers when necessary to operate our website or conduct our business. These may include:

Website hosting and technical support providers.
Email and communication service providers.
Website security, spam-prevention, and analytics providers, where used.
Professional advisers or authorities where disclosure is legally required.

We share only information reasonably necessary for the relevant purpose and take appropriate steps to protect it.

If a service provider processes information in another country, any applicable cross-border data-transfer requirements will be considered.

6. WhatsApp, Phone, and Email Communications

If you contact us through WhatsApp, telephone, or email, we may use the details you provide to respond to your message and discuss your requirements.

These communication services may process information under their own privacy policies and terms. Please review the relevant provider’s privacy information before using its services.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, managing business relationships, maintaining appropriate business records, resolving disputes, and meeting legal obligations.

The retention period depends on the type of information and the reason it was collected. When information is no longer required, we will take reasonable steps to delete it or securely dispose of it, subject to applicable legal requirements.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You should avoid sending sensitive or confidential information through general website inquiry forms.

9. Your Privacy Rights

Depending on applicable law and the circumstances, you may have the right to:

Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of information where legally applicable.
Withdraw consent where processing is based on consent.
Object to or request restriction of certain processing where applicable.
Raise a concern or complaint with the relevant data protection authority.

To exercise a privacy right, please contact us using the details in the Contact Us section below. We may need to verify your identity before processing your request, and some requests may be subject to legal exceptions.

10. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, maps, or other external services.

We do not control the privacy practices of these external services. If you follow a third-party link, we recommend reviewing its privacy policy before providing personal information.

11. Children’s Privacy

Our website and services are intended for people seeking business or service information. We do not knowingly seek to collect personal information from children in circumstances where such collection is not permitted by applicable law.

If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, technology, or applicable legal requirements.

The latest version will be published on this page, with the updated date shown at the top. We encourage you to review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy or wish to make a request concerning your personal information, please contact us:

Company: S S F Technical Service LLC

Website: https://steamsaunauae.com/

Address: Salah Al Din Street, Al Khabaisi, Dubai, United Arab Emirates

Phone / WhatsApp: +971 56 108 5600

Email: ssftsllc@gmail.com

We will review and respond to privacy-related requests in accordance with applicable requirements.

This Privacy Policy is intended as a general website privacy notice and is not a substitute for legal advice. It should be reviewed and adapted to your actual data collection, cookie, analytics, hosting, and communication practices and applicable UAE data protection requirements.